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| The Courageous Messenger: How to Successfully Speak Up at Work (Jossey-Bass Business & Management Series) | 
 enlarge | Authors: Kathleen D. Ryan, Daniel K. Oestreich, George Orr
Publisher: Jossey-Bass
Category: Book
List Price: $28.00
Buy Used: $0.74
You Save: $27.26 (97%)
New (17) Used (28) Collectible (1) from $0.74
Avg. Customer Rating:  1 reviews
Sales Rank: 809070
Media: Paperback
Edition: 1
Number Of Items: 1
Pages: 288
Shipping Weight (lbs): 0.8
Dimensions (in): 9 x 6.1 x 0.8
ISBN: 0787902683
Dewey Decimal Number: 650.1
EAN: 9780787902681
ASIN: 0787902683
Publication Date: August 23, 1996
Availability: Usually ships in 1-2 business days
Condition: Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More.
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Product Description
The book to read before you open your mouth. This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without compromising your position...or your job. Filled with tips, illuminating stories, and a practical tool box of exercises, The Courageous Messenger gives you the means to assess the benefits, risks and motivations of communicating difficult messages. It helps you become a skilled messenger. And it teaches you how to speak with courage, clarity and -- most importantly -- diplomacy, whether you're addressing peers, bosses or employees.
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| Customer Reviews:
Everyone at all levels of organization needs this NOW !! January 21, 1997
5 out of 5 found this review helpful
This book is a profound work for those of us trying to create a new work environment which embraces collaboration and a new kind of deep participation at all levels in the organization. The people at the top no longer have all the answers, at many times they have none of the answers. The authors give us a new way to look at how we participate in the workplace and suggest practical, workable ways to explore our own actions and understand the interactions we see going on around us. This book gives a badly needed message to all of us and offers excellent workable approaches to practice.If you want to build a collaborative workplace, then here is one clear, thoughtful, and sensitive path to get there. Every person in every organization should read this and practice it's suggestions over and over and over.Eric B. Hert
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