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| The Office | 
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| Category: TV Series Video On Demand
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| Customer Reviews: Read 46 more reviews...
 Great Show! Terrible service! September 30, 2007
62 out of 77 found this review helpful
First off, let me say I am completely in love with The Office, and it is one of my favorite TV shows in recent history. The plot is engaging, the story entertaining and the characters very memorable. Even people who have not seen the first few seasons would not miss much if they start with the fourth season.
However, my review is more of the Unbox Amazon player and service than the TV show itself.
I write episode recaps and review of the office for a small fan website and even though I watch the show on TV when it first airs, I like to have a copy of it to rewatch again while I am writing. Last season I used the iTunes season pass to accomplish this, but since the Office is not available on iTunes this year, I decided to download the video from Amazon instead.
My first impressions were very good! It was very easy to plug in my current account information into their one-click shopping and buy the episode. However, I then had to download their proprietary software to play the video. Well, Amazon neglected to mention that the player would not work on a Macintosh computer, making my purchase completely worthless. Furthermore, they do not have any refund process in place, and even though I have not downloaded the video, and am incapable of downloading it, I have yet to receive a refund.
Luckily, my girlfriend also enjoys this show and does have a Windows computer and had downloaded it, so I went over to her place to watch it, and the video quality is terrible. It looks like it was recorded on a cheap VCR. Much much worse video quality than the episodes I downloaded last season off of iTunes. Despite that, the files are twice as large as the ones off of iTunes, to the tune of 1 GB per hour of video.
All in all i rate the video as a 10/10, but the service as 1/10.
Works with only PC not Mac September 5, 2007
36 out of 60 found this review helpful
It's great that Amazon and NBC are offering this first rate TV show for download. But its compatibility with Mac and iPod users is not a smooth process at all. You'll need extra software to convert the show to a Mac or iPod compatible format. Most Mac or iPod owners would gladly pay the $1.99 fee here or at the iTune store for the convenience and the premium user interface, while any tech savvy PC users would likely download it free via other means. What's the use of a $1.99 show if you limited it to only one single platform while the show is actually free over the air. Hopefully, the executives of both NBC and Amazon can understand the reality of the current downloadable content market and lift the restriction.
 No Mac support October 6, 2007
17 out of 39 found this review helpful
No Mac support equals poor customer service. iTunes has been successful because of the seamless transaction and viewing process. Until this functionality is fixed for Unbox Video Downloads, business will suffer. I look forward to Amazon raising this service to the service levels and standards of other Amazon product and services.
Kennedy
 Mac support November 13, 2007
12 out of 28 found this review helpful
I bought all 3 seasons via itunes and enjoyed them on my ipod and apple tv. NBC / Jeff Zuckerman - who I used to respect from his days at the helm of the today show have actually ruined my return to episodic tv. I haven't really watched a show since Seinfeld. Good move Jeff!
Not MAC Compatible. Not Available in PR USA September 20, 2007
9 out of 28 found this review helpful
It's not MAC compatible, but I gave it a chance an download it from my PC. After paying for the episode a window popped up saying that Amazon Unibox is not available in Puerto Rico because is non US.
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