Leading the Professionals: How to Inspire & Motivate Professional Service Teams

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Editorial Reviews:

Product Description
*An incisive look at the special skills needed to lead and manage a team of knowledge workers

Customer Reviews:

5 out of 5 stars

Leading the Professionals-Review April 6, 2004
3 out of 3 found this review helpful

As a professional accountant, leading a business unit in a major public practice, I was attracted to what Geoff Smith had to say about the complex area of leadership in the professions. I was not disappointed. Whether you are an accountant, lawyer or architect or you work in advertising, education or the public sector, this book will help you if you are already a leader or if you are about to take on that role. I thought the book was well written with an easy style and a focus on practical advice. Management theory is kept to a minimum. Instead, Smith shares his own experiences, interviews leaders in successful professional organisations, sets out useful checklists and presents real life scenarios with suggestions as to how to deal effectively with issues. I particularly liked the use of quotes from the great and the good at the start of each chapter. My favourite was Sir John Harvey-Jones on the importance of planning to those leading projects: "Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.". The book recognises early on that many professionals are wary of being led and becoming leaders themselves. However, by the end, I think even the most sceptical will at least want to reconsider their position. For those who already embrace the benefits of effective leadership in professional organisations, I think this book provides valuable support and an opportunity to look at a fresh approach.

5 out of 5 stars

A practical guide to getting the job done June 4, 2004
Written by a specialist in designing, managing, and implementing programs for leaders, Leading The Professionals: How To Inspire & Motivate Professional Service Teams a solid guide to the sometimes tricky task of directing a firm's top talents. Many professionals prefer to do things their own way, and resist being directed or working as part of a team - whether they are highly qualified, creatives, knowledge workers, or conceptualists, it is often the human tendency to rely on one's own expertise first that can hinder as much as it helps. Leading The Professionals emphasizes that the key to dealing with talent is the "light touch" - encouraging and supporting rather than being overbearing and controlling. A practical guide to getting the job done, featuring sensible advice and numerous anecdotes to illustrate its practical human resource management principles.

4 out of 5 stars

Insightful! May 19, 2005
Any professional whose job involves inspiring and motivating other professionals to work as a team probably has a pretty good idea of what it's like to conduct a symphony with an orchestra of soloists. Author Geoff Smith has written a very useful book that will help you harmonize your band of hotshots. While some professionals relish team interaction, many appear allergic to harnessing their brilliance on behalf of the group. Law firms, CPA practices, ad agencies, architecture offices, research labs and other service firms all rely on professionals. But to move the firm ahead, those professionals should check their egos at the door. Not very likely, you may think, and you'd be right. At least, not likely without this book's coaching on how to manage professionals with a light touch and still get the job done. We strongly recommend this book to those leading professionals in small and medium-sized firms, more so than in corporations, though it will help anyone who wants to make the members of a professional team march to the beat of a not-so-different drummer.

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