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| Western Digital 160GB 2.5-inch Passport USB Portable Hard Drive | 
 enlarge | Brand: Western Digital
Category: CE
List Price: $191.61
Buy New: $96.99
You Save: $94.62 (49%)
New (4) Used (1) from $68.89
Avg. Customer Rating:  216 reviews
Sales Rank: 2982
Format: Cd
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: No
Hard Drive Size: 160
Shipping Weight (lbs): 0.2
Dimensions (in): 5.1 x 3.1 x 0.6
Warranty: 3 years warranty
MPN: WDXMS1600TN
Model: WDXMS1600TN
UPC: 718037119052
EAN: 0718037119052
ASIN: B000J1HPXK
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 Working well, so far...now it is being returned December 13, 2006
18 out of 24 found this review helpful
After reading of all the problems, I bought this drive with some trepidation.
As soon as it arrived I plugged it in and ran the Western Digital Data LifeGuard Diagnostics. This gave the drive a clean bill of health.
I then ran the XP chkdsk utility with the /R switch. This turned up 128 KB of bad sectors, and dealt with them.
I seems that the quality control is not what it should be, but that chkdsk can help. I'll post another review if anything changes...
...I can't post another review - this one should be reduced to one star.
In my previous review, I stated that chkdsk had found 128 KB of bad sectors. I was running chkdsk in a loop, and this number was stable.
I unplugged the device for a few hours, plugged it back in, and started the chkdsk runs again. On the very first run the bad sector total increased to 320 KB, and then remained stable at that number.
I then reformatted the drive as NTFS with no bad blocks detected.
I unplugged the drive for 30 minutes, and then plugged it back in and ran chkdsk again. This gave 192 KB of bad sectors.
Something is definitely wrong, and the unit is being returned. I don't plan on buying another.
 They offer a free solution for Mac Powerbooks, but it takes a week June 20, 2007
18 out of 18 found this review helpful
As many have stated, many Mac PowerBook G4s and other laptops don't provide enough power through a single USB port to properly spin this drive.
Western Digital does have a FREE fix, which is a power booster cable that plugs into 2 USB ports and replaces the original USB cable... and they'll ship it to you free if you call them. As you might have guessed, this means you need two free USB ports in order to use the drive (which is very small and sleek - tres chic).
You cannot buy the power booster cable anywhere that I can find. To get the cable, call WD tech support AFTER you get your drive (you need the serial number to call them) at 800-275-4932. At the prompts press 2 and then 2 again. Be sure you have your serial number when you call.
Others have pointed out that you can use a powered USB hub, however, I encountered trouble in doing so, plus as they point out that means carrying an extra USB cable, the hub, and the power source. The free power booster cable from WD replaces the cable that came with the Passport and thus you only have to carry the drive and the one cable.
 Absolutely Bad drive November 19, 2006
17 out of 21 found this review helpful
I bought this drive three days ago. After I have a error message
Cannot copy file: {filename}. The requested sector could not be found
Support offer replacement, but this is general problem!
I found this on internet
Hi i ordered item: 327388 about a month ago and it arrived last night (was aware of the delay so no problem there). But as i was using the drive last night i peridocially got an error message "Cannot copy file: {filename}. The requested sector could not be found." This was very annoying so i formatted the drive using the western digital formatter download from the support section their site for this drive. "WD FAT32 Formatter" (ExtFat32.msi), Now the problem is words and the folowing actions fail:
Writing to the disk
Formating the disk again using "WD FAT32 Formatter"
formatting the disk using windows (ntfs mode)
I've tried all actions on multiple systems (2 desktops [xp,2000] and 1 laptop[xp])
I'm am thinking my next action would be to return the item but i am not sure if i want a refund or a replacement, have other people had issues with the drive to date? I know ists a new item so may not be much feedback yet.
Why didn't I read these reviews first? January 19, 2007
17 out of 23 found this review helpful
I bought this drive yesterday, it worked once only. The software supplied with it was Google (desktop search, Picasa) and WD Sync, but I never got to use any of it. Next time I plugged in the drive I got a "power surge on USB" message. Tried another PC - PC froze and started beeping. I had to reboot. Tried on a USB hub - big mistake. Burned the hub. Tried on a 4th PC - drive remained dead. This is sooo going back to the store.
Great drive, terrible software, non-existant tech support April 8, 2007
16 out of 16 found this review helpful
The title says it all: I like the drive (and carry it in my briefcase for data transfer).
The software that came with it doesn't install on my fairly vanilla laptop. Good thing I don't need it to use the drive.
Attempts at customer service have been a 100% total waste of time. No answer to my questions about the software at all.
Oh, and the package says the cable that comes with the drive is 22" long. It's not, mine is about 7". A longer cable won't work.
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